terms and conditions

Terms of Use of starMedia web site and services

starMedia website” shall mean the multiple web domains and mobile portals related with Orange Horizons Latina, S.A. de C.V. (“starMedia”) offering state-of-art content and services to a generalist Hispanic audience in Latin America and in North America, primary in Spanish language (“starMedia Website”). starMedia is a company dully incorporated pursuant to the laws of the United Mexican States, with registered office at Gabriel Mancera 1041 Col Del Valle Centro Benito Juarez 03100 Mexico.

The “User” shall mean the person, who views any contents made available on starMedia Website and/or uses any services provided by starMedia.

These Terms and Conditions of Use (the “Terms of Use”) apply to starMedia Website at www.starmedia.com and all associated web or mobile sites within the starMedia digital ecosystem such as www.chueca.com, www.autocity.com, ritmic.com, mujeraldia.com, www.latinchat.com, www.latingames.com, www.latinmail.com or www.latincards.com. These Terms of Use constitute a legal agreement between the User and starMedia.

starMedia and the User are hereinafter referred to as individually a “Party” and collectively the “Parties”.

By browsing and using the starMedia Website or, in relevant, by checking the box indicating that the User agrees to these Terms of Use, the User agrees to be bound by these Terms of Use, which are incorporated to starMedia’s Privacy Policy, as set forth in section 7 below.

1- starMedia Website

starMedia Website allows the User (i) to access to information mainly in the field of news, technology, entertainment, women, cars and sports and (ii) to use some services, as described in section 4 below.

starMedia Website is the ownership of Orange Horizons Latina, S.A. de C.V., which grants the User a personal and non-exclusive right to use starMedia Website, as set out below.

1.1- Use of starMedia Website

starMedia grants the User a personal, non-exclusive, non-transferable, revocable right to use starMedia Website, together with its materials (as set out in this section 1.2 below), its contents (as set out in section 2 below) and services (as set out in section 3 below). This limited right may not be sub-licensed.

Subject to the right set forth above, the User is allowed to:

  1. view, read, listen to, watch and use the contents, as defined in section 2 below, for the convenience of his or her information only and in compliance with these Terms of Use;

  2. use the services, as defined in section 3 below, for his or her personal and non-commercial use and in compliance with these Terms of Use, including, if applicable, the relevant Service Annex, as defined in section 3 below.The User agrees:

  1. not to reproduce, copy, download, distribute all or part of starMedia Website, together with its materials (as set out in this section 1.2 below), its contents (as set out in section 2 below) and services (as set out in section 3 below);

  2. not to give access or create any “deep-links” to any part of starMedia Website, together with its materials (as set out in this section 1.2 below), its contents (as set out in section 2 below) and services (as set out in section 3 below);

  3. not to dismantle, decompile, reverse engineer or copy any software components of starMedia Website, except as explicitly authorized by the applicable laws and regulations;

  4. not to use any contents, data, programs that could contain viruses, Trojan horses or worms intended to damage or interfere with the proper functioning of starMedia Website and/or any of the services (as set out in section 3 below); nor to perform denial of service attacks or similar;

  5. not to use starMedia Website and/or any of the Services for piracy purposes in any form whatsoever, intrusion into computerized or audiovisual systems, hacking or for the spreading of viruses, Trojan horses or other programs designed to harm or with a view to the dissemination of e-mails for advertising or promotional purposes or for the mass sending of unsolicited emails (such as spamming or e-bombing).

Any unauthorized use of starMedia Website, together with its materials (as set out in this section 1.2 below), its contents (as set out in section 2 below) and services (as set out in section 3 below), may give rise to a claim for damages and/or be a criminal offense.

1.2- Materials

All user interfaces, design, look and feel, appearance, layout and structure of or contained on starMedia Website, together with its web map and pages navigation (collectively the “Materials”) are owned by or licensed to starMedia. They are protected by copyrights and any other appropriate intellectual property rights (such as patents or trademarks). Reproduction of all or part of the Materials is prohibited.

1.3- Linked Sites

starMedia Website may include hyperlinks to third party websites (the “Linked Sites”). These hyperlinks are provided solely for the User’s convenience to provide further information or services. starMedia do not endorse the Linked Sites and, therefore, has no responsibility for the content or service of any kind made available through such Linked Sites. The User will be the only responsible for using the Linked Sites.

2- Contents available on starMedia Website

All digital contents, whether in text, photos, audio, video, logos, pictures, images or other digital formats or contents, which are made available on starMedia Website (collectively the “Contents”) are owned by or licensed to starMedia. Reproduction of all or part of the Contents is prohibited.

The Contents are for the User’s general information and personal and non-commercial use only. They are subject to change at any time without notice. starMedia neither represents, nor warrants that the Contents are accurate, complete or suitable for any purpose. The User acknowledges that such Contents may contain inaccuracies or errors and, to the extent permitted by law, has no responsibility for such Contents.

3- Services available on starMedia Website

starMedia allows the User to use some services available on or through starMedia Website and described in a specific annex to these Terms of Use (“ Service Annex”) (collectively the “Services”). Such use of Services is strictly personal and non-commercial.

All Services are provided either by starMedia (such as Latingames (juegos), Latinchat and Chat.Chueca (chat), Latincards (postales) and Latinmail (mail)) or by a partner of starMedia. In case a Service is provided by a partner of starMedia, terms and conditions of use of this partner apply to such service and the User will be subject to these terms and conditions of use. Services may, at any time and without notice, be changed or stopped. Any new Service launched by starMedia will be subject to these Terms of Use and, if applicable, the relevant Service Annex.

Use of some Services is subject to the User’s prior registration. Process of registration and/or any specific conditions of use of Services are described in the relevant Service Annex. The starMedia Privacy Policy will be applicable for all information the User grants to starMedia.

4- Contents posted by Users

starMedia offers communications spaces which are accessible from starMedia Website, which are run by the starMedia team and which enable the User to express itself or enter into dialogues or discussions on a given theme between Users by publishing or "posting" posts, comments, messages or any other participations, whether they are in text, audio, image, icon or video format (the “User Content”).

User’s Liability

User acknowledges, as the holder of the rights to the User Content:

  1. The User incurs liability for any proceedings, either civil or criminal, arising from a breach of the rights of others or from public order offences arising from the use of such User Content, including but not limited to intellectual property rights; and

  2. The User hold starMedia and any other person related, harmless from any legal proceedings in this regard; and

  3. The User undertakes, prior to uploading, posting or publishing on starMedia Website the User Content, to make the necessary declarations and obtain the necessary approvals for the creation, reproduction and communication to the public of the User Content as provided by the laws and regulations in force; and

  4. User Content must not conflict with or provide access to information or services that are contrary to the laws and/or regulations in force, as well as the provisions of these Terms of Use. Furthermore, they must not infringe the rights of third parties, nor be likely to tarnish the image of starMedia, any of its partners or the Orange/France Télécom Group.

5- starMedia Brands and Domain Names

starMedia is the owner of or is allowed to use (i) numerous brands and logos (including without limitation STARMEDIA, CHUECA, AUTOCITY, CHAT.CHUECA, RITMIC, MUJERALDIA, LATINCHAT, LATINGAMES, LATINMAIL, LATINCARDS,) and (ii) of numerous domain names (including without limitation starmedia.com) (collectively the "starMedia Brands and Domain Names").

Therefore, User has no right whatsoever in or related to these starMedia Brands and Domain Names. Reproduction and/or use of any starMedia Brands and Domain Names are prohibited.

6- Disclaimer – Limitation of Liability of starMedia

6.1- Disclaimer

starMedia will do its best to ensure starMedia Website and the Services run smoothly. starMedia Website, together with the Contents and Services, are provided “AS IS”.

Except to the extent prohibited by applicable law, starMedia and its affiliates, partners and licensors disclaim all warranties with respect to starMedia Website, the Contents and Services, including any implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, non-infringement, quiet enjoyment, and any warranties arising out of any course of dealing, performance or trade usage.

starMedia may discontinue providing starMedia Website, the Contents and/or Services, or may change the nature, features, functions, scope or operation of starMedia Website, the Contents and/or Services, at any time and from time to time. Neither starMedia, not any of its affiliates, partners or licensors warrant that starMedia Website, the Contents and/or Services will continue to be provided, will function as described, consistently or in any particular manner, or will be available, timely, secure, uninterrupted, accurate, error free or free of harmful components. Neither starMedia, not any of its affiliates, partners or licensors will be responsible for (i) any errors, inaccuracies or service interruptions, including power outages or system failures or (ii) any unauthorized access to or alteration of, or deletion, destruction, damage or loss of any data, image, text or other information or content.

6.2- Limitation of Liability

In no event will starMedia or its affiliates, partners or licensors, be liable, to the extent permitted by law, with respect to any subject matter of these Terms of Use under any contract, negligence strict liability or other legal or equitable theory for:

  1. Any special, incidental or consequential damages;

  2. The cost of procurement or substitute products or services;

  3. For interruption of use or loss or corruption of data;

  4. For business losses or losses to non-customers; or

  5. Personal injury or property damage related to use if starMedia Website, the Contents and/or Services.

The User agrees that the User’s only right with respect to any problems or dissatisfaction with starMedia Website, the Contents and/or Services is to discontinue any use of them.

7- Liability of User

In addition to the provisions regarding the User’s liability as set forth in section 4 above:

  1. The User is liable for ensuring that any information, Contents or Services available on or through starMedia Website meet its specific needs and/or requirements.

  2. The User also agrees to refrain from trying to mislead third parties by usurping the name or corporate name of other persons and, more specifically, by passing themselves off as employees of starMedia.

  3. The User undertakes not to synchronize into its account, or, more generally, use within starMedia Website, contents, other data or programs that could contain viruses, Trojan horses or worms intended to damage or interfere with the proper functioning of starMedia Website and/or any of the Services.

  4. The User undertakes to notify starMedia of any unauthorized use of its account, or of any other violation of the security thereof.

The User agrees to indemnify and hold harmless starMedia, its affiliates, partners and licensors and all respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of the User’s use of starMedia Website, the Content and/or Services, including but not limited to out of the User’s breach of these Terms of Use.

8- Privacy Policy

starMedia’s Privacy Policy applies to the use of starMedia Website, including the collection and processing of personal data for the purposes of the use of Services. This Privacy Policy, which is available here, is part of these Terms of Use.

9- Assignment

It is prohibited for the User to transfer to a third party any of the rights or obligations it hold in connection with these Terms of Use. In breach of this provision, in addition to the User’s Account being cancelled, the User shall remain liable for any User Content or other data put online or otherwise sent via the User’s account.

10- Modification of the Terms of Use

starMedia reserves the right to change, alter or modify these Terms of Use for any reason at any time. If substantial changes, starMedia will inform the User of such changes, within a reasonable period of time before they become effective, by an information notice made available on starMedia Website and, in case the User provided its email address for the purposes of any Service, by email.

The Use of starMedia Website by User following the implementation of any changes will constitute the User’s binding acceptance of such changes.

11- Applicable Law - General Provisions

11.1 If one or more of the stipulations of these Terms of Use proves to be null and void or is declared as such by application of a law or regulation or as a result of a final decision by a competent jurisdiction, the force and scope of the other stipulations shall remain intact.

The stipulations declared null and void or invalid shall then be replaced by stipulations which are as close as possible in content to the stipulations initially set out.

11.2 The Parties shall not be held liable, or deemed to have failed to comply with these Terms of Use, for any delay or non-execution, when the cause of the delay or non-execution is related to an event of force majeure, as defined by the case law of the Mexican courts.

11.3 These Terms of Use and all matters regarding their interpretation and/or enforcement shall be governed and construed by the governing laws at Mexico, Federal District. All disputes arising out in connection with these Terms of Use shall be submitted to the jurisdiction of the competent courts in Mexico, Federal District.

12- Contact – Claim - Support

Any Users’ questions, complaints or claims with respect to starMedia Website must be treated through the "Contact" page at: http://www.starmedia.com/contacto/.

© Orange Horizons Latina, S.A. de C.V.
Updated on March 1, 2015

Service Annex for Latinmail

1- Description of Latinmail

Latinmail is a powerful and secure free email service which allows Users to create their own e-mail accounts with a capacity of 20 Mb and access it from any connected devices worldwide.

2- Contractual documentation

The Terms of Use and this Service Annex for Latinmail constitutes the entire agreement and understanding between the Parties regarding Latinmail.

3- Price

Currently, Latinmail is provided free of charge. starMedia reserves the right to charge for use of Latinmail in the future. If starMedia decides to charge for use of Latinmail, starMedia will notify the User of this change in accordance with the provisions of section 10 of the Terms of Use.

4- Specific Conditions of Use

In order to be able to access and use Latinmail fully, the User must subscribe via Latinmail, providing in a registration form the following information:

  • its surname and forename;

  • a valid email address or mobile telephone number, which will be its username;

  • its country;

  • a specific password, which will be personal to them.

The login chosen must not (a) infringe copyright, a trade mark or any intellectual property right belonging to others, (b) violate the privacy or other rights of a person, (c) usurp the identity of other persons or of another User (d) must not be harmful to public order or be offensive or otherwise infringe any applicable law.

The User undertakes to ensure that the information provided at the time of its registration is true, accurate and complete and to update it when necessary to ensure the information held continues to be true, accurate and complete. If a User provides false, inaccurate or incomplete information, starMedia shall have the right to cancel that User’s account immediately upon becoming aware thereof.

A unique login and password are created for each account. The User must keep these login and password strictly confidential.

Furthermore, the User must, in order to validate its subscription, accept these Terms of Use.

Once the account is created, an e-mail will be sent to the User at the e-mail address provided when registering for Latinmail.

Once the registration procedure is complete, the User will be able to access and configure its account.

5- Suspension - Cancellation

5.1- Suspension by starMedia

starMedia may suspend a User’s account without notice or liability for damages if:

  1. an act of piracy or an attempt to use illicitly information in circulation on Latinmail or information stored on the account is caused by or originates from that User's account;

  2. an act of piracy or an attempt to hack into the equipment on the starMedia network necessary for providing Latinmail or any other equipment belonging to starMedia is caused by or originates from the connection with the terminal equipment used by that User;

  3. other Users report that the User (a) is not complying with these stipulations (b) is using Latinmail in such a way as to cause harm to third parties (c) is using Latinmail in a way that could be contrary to good morals or public order and, in all cases, after an investigation by starMedia;

  4. if the details, and in particular the address provided by that User, are not the correct details.

In addition to the suspension cases listed above, the User’s account is considered inactive if no access has been registered for a period of thirty (30) consecutive calendar days. When inactive, the User’s account is automatically suspended and all its emails are deleted from Latinmail servers. User has the possibility, at any time within this thirty (30)-day period, to re-activate its account. To do so, the User has to connect again to Latinmail and confirm its password. In case the User’s account is re-activated, mails remain deleted from Latinmail servers.

5.2- Cancellation by starMedia

starMedia may terminate a User’s account if the User is in breach of the assignment provision set forth in section 9 of the Terms of Use.

In addition to the cancellation case mentioned above, the User’s account is automatically cancelled from the end of a period of ninety (90) consecutive calendar days without accessing Latinmail. All emails are deleted from Latinmail servers.

5.3- Cancellation of the account by the User

In order to delete its account, the User only has to not access Latinmail for a period of ninety (90) consecutive calendar days.

6- Notice of termination of Latinmail

In case starMedia decides to terminate Latinmail, the User will be informed, by email and by an information notice made available on Latinmail, at least three (3) months in advance of the date of termination of Latinmail.

The termination of Latinmail shall no give rise to starMedia’s liability or to compensation for damages in favor of the User.

Service Annex for Latinchat

1- Description of Latinchat

Latinchat is an open chat community allowing the User to share and interact with other users. Latinchat benefits from various chat rooms dedicated to a specific topic.

2- Contractual documentation

The Terms of Use and this Service Annex for Latinchat constitutes the entire agreement and understanding between the Parties regarding Latinchat.

All the terms and conditions referred to on the Privacy Policy of starMedia will be applicable for Latinchat.

3- Price

Currently, Latinchat is provided free of charge. starMedia reserves the right to charge for use of Latinchat in the future. If starMedia decides to charge for use of Latinchat, starMedia will notify the User of this change in accordance with the provisions of section 10 of the Terms of Use.

4- Specific Conditions of Use

4.1 Create a nickname

To enter a chat room, the User can either enter a nickname or register to keep using the same nickname and be therefore recognized by other Users.

Reserve your nickname

Latinchat Nicknames can be registered by using the option on the left hand menu or from the bottom left button in the chat window.

To register, the User only need to find an unregistered nickname and associate it with an e-mail address. Associated password will be then sent to this e-mail address.

Nickname Lifespan

If the User does not use its nickname in more than sixty (60) consecutive calendar days, the nickname will be liberated and available to other Users.

4.2 Create a chat room

The User is allowed to create chat rooms. To do so, a form is available after a click on the associated button within the chat window.

4.3- Adult chat rooms

Some chat rooms are reserved for adults and therefore only accessible to adults. To access these chats rooms, the User must first represent that it is an adult and accept specific terms of use. starMedia will not be liable if an underage use the aforementioned chats after expressing to be an adult.

4.4- Basic rules of behaviour

To avoid inappropriate chat, starMedia advises the User to meet with the following requirements:

  • Avoid writing in UPPER CASE LETTERS. The nature of this type of textual conversation facilitates the transmission of emotions and upper case characters are understood as "SCREAMS" or "SHOUTS". This is usually considered rude.

  • Do not "flood" the screen continually repeating the same phrase, or with excessively long messages. Doing this may ban you automatically from the chat room.

  • When a User leaves an unfinished sentence; it usually means he is finishing his sentence in another line, it is better to let him finish before cutting to another question.

  • Do not use foul language, offensive remarks and sexist expressions or hate words. Any abuse on language will be reported and may lead to expulsion from the chat room.

  • Do not send sensitive information or private personal information to strangers. starMedia will not be liable for any personal information the User provides in the chat room.

  • Do not share information, data, text, links, communications or any other material deemed illegal, harmful, threatening, abusive, harassing, defamatory, obscene, racially or ethically wrong, or sexual orientation discriminatory references.

5- Notice of termination of Latinchat

In case starMedia decides to terminate Latinchat, the User will be informed, by an information notice made available on Latinchats, at least one (1) month in advance of the date of termination of Latinchats.

The termination of Latinchat shall no give rise to starMedia’s liability or to compensation for damages in favor of the User.

Service Annex for Latingames

1- Description of Latingames

Latingames allows the User to access a large catalogue of online and PC games provided by different partners of starMedia. Latingames includes three categories of games: single player; multiplayer and PC games. Games either can be played online, or need to be downloaded. All games can be accessed for free. However, a premium version (i.e. requiring a payment to be made by the User) may be available, as described in section 3 below.

A specific Service Annex is dedicated to the PC games category (please see “Service Annex for Latingames – PC Games category”).

2- Contractual documentation

The Terms of Use and this Service Annex for Latingames constitutes the entire agreement and understanding between the Parties regarding Latingames.

All the terms and conditions referred to on the Privacy Policy of starMedia will be applicable for Latingames.

3- Price

Currently, Latingames is provided free of charge. starMedia reserves the right to charge for use of Latingames in the future. If starMedia decides to charge for use of Latingames, starMedia will notify the User of this change in accordance with the provisions of section 10 of the Terms of Use.

Notwithstanding the above paragraph, a premium version (such as full version of the games, advanced options; etc.) may be available for some of the games and can be purchased by the User directly through the websites of starMedia partners and, therefore, according to the price proposed by such partners, in compliance with their terms and conditions of use or purchase and under their liability.

4- Specific Conditions of Use

4.1- Create a User’s nickname

Some games may require the User to enter a nickname in order to access them (especially multiplayer games). A chat window can also be displayed within the game window allowing the User to interact with other Users or players using the nickname entered at the beginning of the session.

The process of creation of the User’s nickname and, if required, the collect of information related to the User will be proceeded according to starMedia partners requirements, in compliance with their terms and conditions and under their liability.

4.2- Create a User’s account

Some games may require the User to create an account in order to access them. The process of creation of the User’s account and, if required, the collect of information related to the User will be proceeded according to starMedia partners requirements, in compliance with their terms and conditions and under their liability.

4.3 Use the Chat (not available for all games)

A chat window may be displayed for some of the games. While Users are playing, they can interact with other Users or players using the nickname entered at the beginning of the session. An “ignore” button is available and allows the user to block, for any reason, any other Users or players.

4.4- Download games option

Some games can be downloaded to benefit from a complete version (that may be a premium version to be purchased by the User) including advanced options and allowing the User to play off-line on its personal computer (PC).

For such games, a download button is available within the game window. When the User clicks on this button, an .exe file is downloaded on its PC to start installing the full version of the game. When the User installs the game, the User may need first to accept specific terms and conditions of use of the game, being stated that such terms and conditions are provided by starMedia partners.

In case the User must pay for the complete version of the game, such complete version will be purchased by the User directly through the websites of starMedia partners and, therefore, according to the price proposed by such partners, in compliance with their terms and conditions of use or purchase and under their liability.

5- Notice of termination of Latingames

In case starMedia decides to terminate Latingames, the User will be informed, by an information notice made available on Latingames, at least one (1) month in advance of the date of termination of Latingames.

The termination of Latingames shall no give rise to starMedia’s liability or to compensation for damages in favor of the User.

Service Annex for PC Games category of Latingames

1- Description of PC Games category

The PC games category is a specific category of Latingames made available to all Users. PC Games category provides access to a variety of free-of-charge and paid online games offered by starMedia partners selected by Latingames’ team. Users have the option to create an account in order to benefit from advanced functionalities.

2- Contractual documentation

The Terms of Use and this Service Annex for the PC Games category of Latingames constitutes the entire agreement and understanding between the Parties.

All the terms and conditions referred to on the Privacy Policy of starMedia will be applicable for PG Games category of Latingames.

3- Price

Currently, the PC Games category of Latingames is provided free of charge. starMedia reserves the right to charge for use of the PC Games category in the future. If starMedia decides to charge for use of PC Games category, starMedia will notify the User of this change in accordance with the provisions of section 10 of the Terms of Use.

Notwithstanding the above paragraph, advances options may be available for some of the games and can be purchased by the User directly through the websites of starMedia partners and, therefore, according to the price proposed by such partners, in compliance with their terms and conditions of use or purchase and under their liability.

4- Specific Conditions of Use

In order to be able to access and use the PC Games category of Latingames, the User must subscribe via the PC Games category, providing in a registration form the following information:

  • its surname and forename;

  • a valid email address or mobile telephone number, which will be its username;

  • its country;

  • a specific password, which will be personal to them.

The login chosen must not (a) infringe copyright, a trade mark or any intellectual property right belonging to others, (b) violate the privacy or other rights of a person, (c) usurp the identity of other persons or of another User (d) must not be harmful to public order or be offensive or otherwise infringe any applicable law.

The User undertakes to ensure that the information provided at the time of its registration is true, accurate and complete and to update it when necessary to ensure the information held continues to be true, accurate and complete. If a User provides false, inaccurate or incomplete information, starMedia shall have the right to cancel that User’s account immediately upon becoming aware thereof.

A unique login and password are created for each account. The User must keep these login and password strictly confidential.

Furthermore, the User must, in order to validate its subscription, accept these Terms of Use.

Once the account is created, an e-mail will be sent to the User at the e-mail address provided when registering for the PC Games category.

Once the registration procedure is complete, the User will be able to access and configure its account.

5- Suspension - Cancellation

5.1- Suspension by starMedia

starMedia may suspend a User’s account without notice or liability for damages if:

  1. an act of piracy or an attempt to use illicitly information in circulation on the PC Games category or information stored on the account is caused by or originates from that User's account;
  2. an act of piracy or an attempt to hack into the equipment on the starMedia network necessary for providing the PC Games category or any other equipment belonging to starMedia is caused by or originates from the connection with the terminal equipment used by that User;
  3. other Users report that the User (a) is not complying with these stipulations (b) is using the PC Games category in such a way as to cause harm to third parties (c) is using the PC Games category in a way that could be contrary to good morals or public order and, in all cases, after an investigation by starMedia;
  4. if the details, and in particular the address provided by that User, are not the correct details.

In addition to the suspension cases listed above, the User’s account is considered inactive if no access has been registered for a period of thirty (30) consecutive calendar days. When inactive, the User’s account is automatically suspended and the credits purchased by the User are deleted. User has the possibility, at any time within this thirty (30)-day period, to re-activate its account. To do so, the User has to connect again to its account and confirm its password. In case the User’s account is re-activated, credits purchased by the User remain deleted.

5.2- Cancellation by starMedia

starMedia may terminate a User’s account if the User is in breach of the assignment provision set forth in section 9 of the Terms of Use.

In addition to the cancellation case mentioned above, the User’s account is automatically cancelled from the end of a period of ninety (90) consecutive calendar days without accessing the User’s account. All credits purchased by the User are deleted.

5.3- Cancellation of the account by the User

In order to delete its account, the User only has to not access its account for a period of ninety (90) consecutive calendar days.

6- Notice of termination of the PC Games category for Latingames

In case starMedia decides to terminate the PC Games category for Latingames, the User will be informed, by email and by an information notice made available on Latinmail, at least one (1) month in advance of the date of termination of the PC Games category for Latingames.

The termination of the PC Games category for Latingames shall no give rise to starMedia’s liability or to compensation for damages in favor of the User.

Service Annex for Chat.Chueca

1- Description of Chat.Chueca

Chat.Chueca is an open chat community allowing the User to share and interact with other users. Chat.Chueca benefits from various chat rooms dedicated to a specific topic.

2- Contractual documentation

The Terms of Use and this Service Annex for Chat.Chueca constitutes the entire agreement and understanding between the Parties regarding Chat.Chueca.

All the terms and conditions referred to on the Privacy Policy of starMedia will be applicable for Chat.Chueca.

3- Price

Currently, Chat.Chueca is provided free of charge. starMedia reserves the right to charge for use of Chat.Chueca in the future. If starMedia decides to charge for use of Chat.Chueca, starMedia will notify the User of this change in accordance with the provisions of section 10 of the Terms of Use.

4- Specific Conditions of Use

4.2 Create a nickname

To enter a chat room, the User can either enter a nickname or register to keep using the same nickname and be therefore recognized by other Users.

Reserve your nickname

Chat.Chueca Nicknames can be registered by using the option on the left hand menu or from the bottom left button in the chat window.

To register, the User only need to find an unregistered nickname and associate it with an e-mail address. Associated password will be then sent to this e-mail address.

Nickname Lifespan

If the User does not use its nickname in more than sixty (60) consecutive calendar days, the nickname will be liberated and available to other Users.

4.2 Create a chat room

The User is allowed to create chat rooms. To do so, a form is available after a click on the associated button within the chat window.

4.3- Adult chat rooms

Some chat rooms are reserved for adults and therefore only accessible to adults. To access these chats rooms, the User must first represent that it is an adult and accept specific terms of use. starMedia will not be liable if an underage use the aforementioned chats after expressing to be an adult.

4.4- Basic rules of behaviour

To avoid inappropriate chat, starMedia advises the User to meet with the following requirements:

  • Avoid writing in UPPER CASE LETTERS. The nature of this type of textual conversation facilitates the transmission of emotions and upper case characters are understood as "SCREAMS" or "SHOUTS". This is usually considered rude.

  • Do not "flood" the screen continually repeating the same phrase, or with excessively long messages. Doing this may ban you automatically from the chat room.

  • When a User leaves an unfinished sentence; it usually means he is finishing his sentence in another line, it is better to let him finish before cutting to another question.

  • Do not use foul language, offensive remarks and sexist expressions or hate words. Any abuse on language will be reported and may lead to expulsion from the chat room.

  • Do not send sensitive information or private personal information to strangers. starMedia will not be liable for any personal information the User provides in the chat room.

  • Do not share information, data, text, links, communications or any other material deemed illegal, harmful, threatening, abusive, harassing, defamatory, obscene, racially or ethically wrong, or sexual orientation discriminatory references.

5- Notice of termination of Chat.Chueca

In case starMedia decides to terminate Chat.Chueca, the User will be informed, by an information notice made available on Chat.Chuecas, at least one (1) month in advance of the date of termination of Chat.Chuecas.

The termination of Chat.Chueca shall no give rise to starMedia’s liability or to compensation for damages in favor of the User.